Reviews
Infinity Bathrooms is a new matching service, so there's no review history to show yet. We'd rather say that plainly than fill this page with quotes nobody actually wrote. Here's what we check before a specialist joins the network, and how we'll handle reviews once real jobs start getting completed.
Before they join
What it takes to get into the network
Licensing check
Where a trade carries a legal licensing requirement, plumbing and gasfitting work under the Plumbers, Gasfitters, and Drainlayers Act 2006, or restricted building work needing a Licensed Building Practitioner, specialists must show current registration before they receive a single enquiry.
Business verification
Tilers, waterproofers, and other renovation specialists are checked against standard New Zealand business registration details, not just a phone number and a promise.
Ongoing standards
Specialists agree to respond to matched enquiries within an expected window and to quote honestly on the job described. Consistent complaints get a specialist removed from the network.
How reviews will work
Once a matched enquiry turns into a completed job, we'll ask the customer for honest feedback and publish it here against the actual suburb and service, not as an anonymous star count with no story behind it. If a specialist's feedback turns up consistent problems, they're removed from the network rather than quietly kept on.
Had a bad experience with a matched specialist?
Tell us about it via our contact page and we'll look into it, including whether that specialist should stay in the network.
Ready to get matched with a bathroom specialist?
Two minutes on the form, and your enquiry goes to one vetted local specialist. No call centre, no five-way bidding war.
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